Within any given programme there are many involved parties and many routes for personalised communication throughout the life of a programme. A breakdown in any one of the communication lines has the potential to create havoc for any international rollout programme.
In my white paper I have outlined an example, from personal experience, of a breakdown or failure in proper communication between the IT function and local business management that created considerable issues for Programme management.
The outcome was a relatively successful one, the potential for a calamitous conclusion should be apparent and one which I would hope to help you avoid.
You can download this paper at our SAP White Papers section by clicking here.