Red Commerce - SAP Experts Delivered

The Importance of Stakeholder Management and Communication

Posted by: Norman Reeder 17 May 10 - 5:40PM  | Norman Reeder

Within any given programme there are many involved parties and many routes for personalised communication throughout the life of a programme. A breakdown in any one of the communication lines has the potential to create havoc for any international rollout programme. 

In my white paper I have outlined an example, from personal experience, of a breakdown or failure in proper communication between the IT function and local business management that created considerable issues for Programme management.

 The outcome was a relatively successful one, the potential for a calamitous conclusion should be apparent and one which I would hope to help you avoid.

You can download this paper at our SAP White Papers section by clicking here.

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1 comment
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Nice paper. I will add my two pence worth, communication is more than what is spoken or written, the Consultant Stakeholder relationship is of great importance. The understanding of what is to be delivered rests in this relationship, technical excellence counts for nothing if what is delivered fails to appease the customer. This will also have an impact on future business with the client.
Posted by: Omar, Date 23 June 2010, 02:28PM

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